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Terms & Conditions

1. CREDIT CARDS:

We honour Diners Club, Master Card and Visa Credit Cards. However, a charge of 6% Bank Commission is applicable on the Total Rental Bill.

2. FUEL:

Fuel is not included in the hire rates. Cars are delivered with fuel in the tanks and the hirer pays for refuelling on termination of the hire if the tank is not refilled.

3. INSURANCE:

Insurance is third party. The hirer is responsible for any LOSS or DAMAGE to the vehicle caused by negligence, road conditions or accident where no other vehicle is involved. Full Comprehensive Insurance is available and can be arranged on request.

4. BREAKDOWNS:

In the event of a breakdown, Telephone 01-758 253; 01 771-013. (After Hours: 01 761-563; 0999 967-771). If the breakdown is due to renter's negligence, a charge will be made for recovery and rectification of the vehicle.

5. PAYMENTS:

A minimum deposit of US$ 500.00 in cash is required prior to taking delivery or a valid Visa, Master Card or Dinners Club Credit Cards. LPOs are also accepted for those companies or organizations which have credit facilities with us.

6.GOERNMENT TAXES:

Rates are subject to 16.5% VAT and 1% Tourism levy.


7. DRIVERS:

Hiring drivers must be between the age of 23 and 65 years of age and must have held a valid unendorsed driving licence for a minimum of 2 years.

8. CHAUFFEURS:

Chauffeurs are available at US$ 10.00 per day in addition to the hire rates. Chauffer Night Allowance at US$ 30.00 per night and is only chargeable if the driver is required to spend the night away from the Lilongwe.

9. OVERTIME:

The hire is subject to pay overtime for the chauffeur at the rate of US$ 1.00 per hour between 1700 hours and 0700 hours, 1200 hours and 1300 hours, weekends and public holidays. Overtime forms provided must be certified by hirer.

10. CAR RETURN POLICY:

Cars hired in Lilongwe, are supposed to be returned in Lilongwe. Therefore all cars hired in Lilongwe and dropped/returned at any other point, a fee of US$ 100.00 will be charged for Saloon cars and US$ 150.00 for 4x4s and Buses.